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[ ? ] TERMS
Payment and Shipping


^ Online Payments

If you want to use your Credit/Debit Card we accept many forms of online payments.

Remember:Online payments are generally shipped within 48 hours of payment notification.

Paypal, Google CheckOut, and others. Just click the payment options link and see the services we offer to accept your payment.


^ Cash, Check or Money-Orders

Remember: There is a 10 Day waiting period for checks to clear before shipping.

Money-orders, Bank Drafts, and Certified Checks are gladly accepted and item is usually shipped with 48 hours. We never suggest sending cash through the mail, however; if there is no other option available to you we will accept it.


WARRANTIES and GUARANTEES


^ 100% Satifaction Guaranteed

All Restoration Services come with a Quality Protection Warranty:

Quality Protection Warranty protects you and your investment by assuring that the services performed on your Heirloom are performed with strict Quality Assurance and Industry Standards in mind. This protects you against flaking, peeling, cracking, yellowing, fogging, orange-peeling or any other defect occuring in or on the finished product that is the fault of the craftsman.

We guarantee all of our online products to be as described, or your Money-back, less shipping cost. Yes, it is that simple.


RETURN POLICY


^ All of our Online Items have a 7-Day Return Policy.

All Items must be Insured for Shipping:

Shipping Insurance is always figured into our Free-Shipping listings, however; insurance must be purchased on orders that do not offer free shipping.

We always try to please our customer and go to great lengths to do so. Most of our items are Antique, Collectible, or Artisan Made, so we can not offer refunds for Manufacturer defects in glazes, color variations on products, or other natural defects that are beyond our control.


PRODUCT DISPLAY and COLOR


^ Even Great Artist are not Perfect!

Remember: We sell Antiques & Collectibles; expect variations!

We do our very best to take Professional Quality photographs of items we put up for sale online. You can expect to recieve the item that is pictured as close to the original color and shade as is photographically possible. We expect the collector to use good judgement before purchasing if the item has to be a very distinct color to match your expectations.

We will always disclose and photograph any prior damage, repairs, or major flaws that would affect the value of the items we offer. If we somehow overlook a discrepancy that should have been mentioned in the description, then we expect you to return it for a full refund.